360° Support

180° Support is designed for non-critical applications and business areas that require support during normal business hours.

Overview

• Support available 7 days a week - 9am to 5.30pm
• Guaranteed 24 hour response
• Proactive network monitoring
• Unlimited number of support requests
• Updates for commercial software
• Remote support
• Regular system health checks

Benefits

• Highest level support priority
• Fewer business interruptions
• Minimize system downtime
• Access to it4parks services news updates